Google Email Help

Here's a quick video about setting up your free
Google Email account.

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Email basics

Email is a term used to describe the sending and receiving of electronic mail (E-mail, get it). When you send an Email you will be sending a personal letter much like a stamped “snail” mail. You will address it, give it a subject and then compose the body of the email.

An email address is always formatted like this: Note the “@” symbol. Every email address is formatted with the persons “USERNAME” and the @ (pronounced “at”) and then the company that provides email service. So for our example the USERNAME is “ctplus”, the @ symbol is then placed between the USERNAME and the email service provider, in this case it's Notice that an email address has NO spaces. Most people will say their email address first and then spell it out so there are no mistakes. So for our example here if I was telling you my email address I would say its Then you would spell it out like this:

c-t-p-l-u-s at gmail dot com.

An email address must be exact or it will be rejected and returned to you. You can always assume that an email was delivered unless you get it back. If you are going to get an email back it will usually happen in less than a minute and will be in your INBOX.

Sending email

If you do not have an email account you can set up a free one with Gmail. There is a short video at the top of this page to show you how. Click on the “Create an account” button and fill in a few questions. There is no charge for this service and is widely used by people across the world. Be careful about your password and write it down on your password cheat sheet. Please note all passwords are CaSe Senitive.

Getting started with Gmail

Click on the icon for senior places and then click on the Gmail icon, a new window will open up with the sign in page for your email. Here you will need to type in your email address in the box to the right.

For example:

Do this by first moving your mouse pointer in the box and clicking once, this will give you a blinking cursor “|” and the computer knows to put what you type in that box. Type in your full Email address.

Next move your mouse pointer into the PASSWORD box and click and type in your password.

NOTE: Your password will show up as dots, this is normal and a security feature.

Next click in the box next to "Stay signed in" so it will remember your password. Finally click on the Sign In button and it will take you into your email.

NOTE: At the bottom of the page it will ask if you want to remember your password. you should click on yes.


Since you will be new to emailing, let’s start with sending an email. Start off by clicking on the COMPOSE MAIL link on the page. This will bring up a blank email form for you to fill in so you can send an email to someone.  The page will look like this:

There are three sections that you must fill in to complete and email. First you have to type in the To: box the email address of the person that you want to send the email to: (you can use your own email address for practice).

Next you will want to fill in the subject line. This should be a short description of what the email is about. It doesn’t have to be much and can be left blank but it’s helpful for the person receiving it if you do put something there.

Finally you can fill out the body of the email. This is where you type your actual Email. Unlike conventional mail, emails tend to be short and to the point but of course that is entirely up to you.

Put all together it will look like this when you have completed all three sections.

Ok, you have your email all filled out and now all you have to do is click on the SEND  button. That’s it; you’ve sent your first email.

PRACTICE: Use your own email address and send yourself a few emails.
This will help you in the next section for receiving email.

Receiving email

Congratulations, you are well on your way with emailing. Next we will show you how to receive emails. If you have sent yourself some emails from before you should have a few emails in your INBOX.

Here we see each email you have waiting for you in your Inbox listed by sender, subject and date (time if it was from today).

To open and read the email, place you mouse pointer on the sender’s name and click. The Email will opened for you to read.  That’s all there is to it.  To reply, forward or print an email you go to the upper right of the email to where those options are listed.

Note: The Illustration above shows you the printer icon, and the small arrow that will give you the options for REPLY, FORWARD or DELETE.

Reply will bring up a new “compose email” already addressed back to the person that sent you the email. The blinking cursor “|” will already be in the body of the email so you can just type your response and then click the Send button and your email will be sent back to the original sender with your response.

NOTE: An email address is always formatted with the @ symbol such as “”. A web address is different and is always in the format of “” or just "". Please note the differences.

You cannot use a web sites address to send an email and
you cannot use an email address to get to a web site

 Additional helpful information:

There are two types of addresses used on the Internet. One is for emailing and is a communication between you and someone else. It is private and not shared by the whole Internet. Emails are always in the format of Note the @ symbol.

The other is an address to a WEB SITE. This is in the format of and is used to take you to a web site where you will get information that is posted for the whole world to see. Note the www. and the dot com (or another extension like .gov, .org, .edu) at the end.

Emails always look like this:

Web addresses always look like this:

If you found this helpful or have a comment please let us know at

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